NBC Learn is committed to providing customers with the highest quality technical and customer service and support, 24 hours a day, 7 days a week.
NBC Learn is a centrally managed video streaming subscription service, offering customers both scale and capacity. By leveraging a global caching infrastructure, NBC Learn replicates off our video content across 61,000 servers in 70 countries, across nearly 1,000 regional networks.
As a result of this infrastructure, NBC Learn customers do not need to purchase any additional hardware or servers to utilize this service. For schools that have challenges with adequate bandwidth, NBC Learn supports both dynamic multi-bitrate streaming and download of our videos.
Our friendly support representatives can assist administrators and faculty with a variety of questions and issues by email or over the phone, 24 hours a day, 7 days a week.
We hope that you'll find NBC Learn an easy-to-use resource that requires minimal training. However, we offer a wide range of training options from on-demand tutorials to live webinars with NBC Learn producers, and on-site sessions with a professional trainer.
NBC Learn offers a state-of-the-art video streaming technology, an innovative patent-pending media player called the CueCard (patent pending), and incorporates Web 2.0 collaboration tools that encourages media participation, personalization and sharing.
We work with colleges, universities, and districts of all sizes to design the implementation that's right for you. We have many solutions including IP, Proxy, and Domain-referral Authentication, Batch Upload, Single Sign On, Shibboleth, and integration into Blackboard Learn™.
Have a question? To speak to an NBC Learn representative, click here to email us.